If you are unhappy with any aspect of the care that you receive from Main Street Medical Centre then please let us know. Talk to our Practice Manager and we will try our best to help. We believe problems are best resolved within the Practice as this helps us to continuously improve.
We take your concerns, suggestions and complaints seriously. If you have a problem you wish to take beyond this practice, you can contact the NSW state government authority for dealing with medical complaints. The address is:
THE HEALTH CARE COMPLAINTS COMMISSION
Locked Bag 18
Strawberry Hills NSW 2012
Regional Free call No: 1800043159